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New York Office

+1 (212) 963-6931

Call center hours: Monday 00:00 to Friday 24:00 (US EST)

Office Location

4th floor

1 Dag Hammarskjöld

Plaza (DHP)

Corner of 48th Street and

2nd Avenue

UNJSPF Client Services New York
FOR VIRTUAL APPOINTMENTS:

Please contact us by phone or in writing via the online Contact Form on this page, to schedule a virtual appointment with a UNJSPF pension expert at a specific date and time during regular UNJSPF office hours.

FOR WALK-IN SERVICES:
Walk In services in New York will be closed on Thursday, 4 July 2024, due to the official UN Holiday that day. We will resume normal walk-in services on Tuesday, 09 July at 12PM.

The UNJSPF New York Client Services are located on the 4th floor at 1 Dag Hammarskjold Plaza (the visitor entrance is on 48th Street at the corner with 2nd Avenue), where we welcome walk-in clients on Tuesday and Thursday afternoons, from 12:00 to 16:00. Clients will be seen on a first come first serve basis. Please have your UNJSPF Unique ID (UID) or Retirement number handy as you will need it to register with the UNJSPF Client Services. When visiting the building, you must first register at the building welcome desk where you will have to present a valid picture ID before you can access the 4th floor.

MAIL DROP-OFF- please note recent changes to option for mail drop-off on site:

Due to restrictions imposed by the building management, the UNJSPF New York can no longer offer the service of a dedicated drop-off mailbox on the ground floor of the building. However, you can drop off physical documents (with original signatures where required) during standard walk-in servicing days and hours for the Fund in New York (Tuesdays and Thursdays, 12:00 to 16:00). Like all walk-in clients, you would have to first register with the welcome desk on the building ground floor before being granted access to the 4th floor where the drop-off mailbox is now located; please make sure to have a valid picture ID document or official work ID on you when you visit the Fund.

Postal Mailing Address

United Nations Joint Staff Pension Fund

c/o United Nations

P.O. Box 5036

New York, NY 10163-5036 USA

Courier and Registered Mailing Address

United Nations Joint Staff Pension Fund

37th floor, 1 DHP

885 Second Avenue

New York, NY 10017

USA

Geneva Office

+41 (0) (22) 928 88 00

Call center hours: Monday 7:00 to Saturday 6:00 (CET)

By Fax

+41 (0) (22) 928 90 99
UNJSPF Client Service Geneva
FOR VIRTUAL APPOINTMENTS:

Please contact us by phone or in writing via the online Contact Form on this page, to schedule a virtual appointment with a UNJSPF pension expert at a specific date and time during regular UNJSPF office hours.

FOR WALK-IN SERVICES:

The UNJSPF Geneva Client Services are now located on the 1st floor at the UNOG Client Support Centre in Building H, where we welcome walk-in clients on Tuesday and Thursday mornings, from 10:00 to 13:00. Clients will be seen on a first come, first served basis. Please note that the entrance to the Palais des Nations requires security clearance. If you are not in possession of a valid access badge to the UNOG campus, kindly contact UNJSPF Client Services Geneva to advise of your preferred date to visit, after which you will obtain a confirmation by email.

MAIL DROP-OFF ONLY:

The UNJSPF has dedicated drop-off mailboxes available at two locations on UNOG premises; you can drop off physical documents (with original signatures where required) inside the Pregny Gate Pavilion and at the entrance of the UNOG Client Support Centre during standard UNOG opening hours (Monday to Friday, 08:00 to 18:00).

Postal Mailing Address

UNJSPF

c/o Palais des Nations

CH-1211 Geneva 10

Switzerland

Toll Free Numbers

The Contact center hours are: Monday 00:00 to Friday 24:00 (US EST)

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